Terms of Service

Last updated: 4/21/2025

1. Introduction

Welcome to Retell. By accessing or using our service, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you do not have permission to access the service.

2. Definitions

• "Service" refers to the Retell website and all related services.
• "User" refers to any individual or entity that accesses or uses the Service.
• "Content" refers to any text, images, or other materials submitted to or processed by the Service.

3. Account Registration

To access certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

4. User Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

5. Content and Intellectual Property

You retain all rights to any content you submit to the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and process the information contained in your content for the purpose of providing the Service.

6. Payment Terms

Some features of the Service require payment. All payments are processed securely through Stripe. We do not collect or store your payment information. By subscribing to a paid plan, you agree to pay all fees in accordance with the pricing and payment terms presented to you for the Service.

7. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms of Service.

8. Limitation of Liability

In no event shall Retell, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

9. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

10. Contact Information

If you have any questions about these Terms, please contact us at hi@novocean.me.